A couple of weeks ago, while I was on my way home, my cell phone rang and I
was greeted by one of my favorite customers, who sounded like he had had
better days. He had just left a meeting with the CIO and received his annual
development budget for the following year. The problem was that the CIO was
unable to justify a new set of Web service initiatives around a set of
just-completed internal Web sites.
He and the upper management felt that it was too early to redevelop these
sites. After all, as he explained, "the users had just been trained and were
just starting to take advantage of these sites." It certainly wasn't that
they didn't see the clear business and technical advantages of Web services
but the business value just wasn't there. "Until we can get some return on
our investments for these sites, they will stay as they are," was how the CIO
later phrased i... (more)
A few weeks ago I was meeting with the CIO of a local health care customer
and his IT staff. They were explaining the various technology initiatives and
projects that were occurring over the next year. What the CIO was the most
proud of was that he had declared this a year of integration projects.
He had followed the IT trends closely and was seeing that now was the time to
ride the Web services wave. With the release of Visual Studio .NET and
Windows Server 2003 he felt comfortable in the platform. He and his staff
were focused almost exclusively on the development and deployment... (more)
Last week I attended a follow-up meeting with the staff of a local customer
that had just completed a major deployment of SharePoint Services. The
results, as the CIO reported to me that morning, were a very excited IT
department that had seen a rapid adoption of SharePoint across their global
enterprise. He said the purpose of the meeting was to focus on additional
ways they could use SharePoint within their application infrastructure. The
CIO explained how they had a variety of Windows Forms and Web-based
applications that needed access to the data that appeared to be locked wi... (more)
While meeting with the development staff of a local company we began
discussing a project that the CIO had assigned them earlier that morning. The
project was actually the first in a series of about 15 planned Web sites
scheduled over the next year. Each site was designed to expose sales and
marketing collateral to their international reseller community. Their lead
developer explained that the first site would contain about a hundred pages,
but when complete they expected each site to have several thousand distinct
pages. He said, "Layout control and reusability are key for this ... (more)
Last week I had a lunch meeting with the architects of a local company. The
meeting began with a review of their current Web-based customer portal. This
application had been deployed almost two years ago and had quickly become an
important part of their business. Unfortunately, as they explained, the
application had been a victim of its own success. With an increased customer
demand and a broader set of business requirements it was slated for a
substantial rewrite later this year. This was really what had brought us
together that day. They had recently completed their initial use... (more)